Desktop as a Service

Implementing and supporting locked-down environments enables a balance that prevents too much customisation and rogue software installation by users, while still deploying features quickly required by the business.

Our team delivers integrated reliable messaging and collaboration options. Managing hardware warranty and service calls end-to-end across all suppliers through the Service Desk. Our Service Desk is backed by an experienced Australian based team, giving your business peace of mind with local IT support.

We maintain anti-malware protection across the desktop environment, with automated security patch and policy management.

Genisys manages anti-virus services for customers desktop and laptop fleet and distribute anti-virus signature files when made available from the vendor.

Actively maintain the standard desktop base image with a predictable release cycle.

Real-time analysis and reporting, as we actively maintain the desktop asset inventory (e.g. In-Tune, SCCM) to provide a reportable, known state of the desktop environment and hardware/spare. Furthermore, your business can rest easy with automated software deployment, updates, and repairs.

Our expert team monitor desktop application licenses and usage to optimise purchased products. The team will predict future usage requirements and maintain license compliance. With this information we seamlessly integrate with existing software management systems to reduce business disruption.

We’ll maintain close relationships with vendors and manufacturers for ongoing support.

Proactively evaluate and update Operating System and desktop application patches in line with vendor release cycles.