Incident response services

Our incident response services will help to minimise the impact of security incidents on your organisation and customers. Helping protect your organisation’s reputation and revenue, as well as its customers’ personal and sensitive data.

Don’t let a security incident cripple your business, get proactive incident response services from Genisys

Incidents happen, and when they do, every second counts. At Genisys, we provide incident response services to help protect your business from cyber threats. Our team of experienced IT experts will work around the clock to identify, contain and resolve any security incidents that may arise, minimising the impact on your business operations. With our incident and response services, you can have peace of mind knowing that your business is in good hands.

Cyber Security Services | Desktop as a Service | Greater flexibility and agility

Improving Security

Identifying and addressing vulnerabilities, helping reduce the risk of a successful attack.

cost savings | cybersecurity | lower IT costs | lower operation costs


By using Genisys services your business reduces the need for in-house security expertise.

Data Security | cybersecurity | IoT | Compliance


Meet regulatory and compliance requirements for incident response.

Leading Growth | better system performance | minimise downtime | rapid response | increase performance


Pre-defined incident response plan in place, quickly respond to security incidents and reducing recovery time.

Choose Genisys for fast and effective support

Our team will ensure a swift response to active threats by thoroughly investigating the root cause and impact of cyber-attacks. Our experts monitor, detect, triage, investigate, and identify the root cause and impact of cyber-attacks, allowing your business to rapidly respond to active threats. Additionally, Genisys’ will provide comprehensive incident reports, post incident reviews, brief summaries and valuable forensic data to help facilitate quick recovery and assist quality insurance, legal and management decision making. We’ll also implement a plan to get your business back up and running, stronger than ever post incident.

Incident response services : protecting your business from cyber and physical attacks

Our team of experts will be on call 24/7 to provide fast and effective support in the event of a security breach. This includes responding to attacks such as DDoS, malware, phishing, exploits, spyware, social engineering, and ransomware.  Our team will also work with you to identify the root cause of the issue and provide recommendations for preventing similar incidents in the future. With our incident response services, you can focus on your core business functions while we handle the technical details of enhancing your cyber security.

Used to detect security incidents, such as data breaches, network intrusions, and other types of cyber-attacks. This service also involves analysing the incident to understand the scope and nature of the attack.
This service involves taking steps to contain the incident and prevent it from spreading, as well as eradicating the cause of the incident, and recovering the systems and data that have been impacted. This service also includes restoring the normal functionality of the systems and data.
Collecting and analysing forensic data to understand the incident and to identify the cause of the incident. This service also includes creating an incident report to communicate the findings and recommendations to the stakeholders.
Using threat intelligence to identify potential security incidents before they occur, and hunting for threats and adversaries that are already present in the network.
This service involves having a plan in place to ensure that critical business functions can continue in the event of a security incident. This service also involves having a disaster recovery plan in place to ensure that the organisation can recover from a security incident.

Other Services you may be interested in

Managed VDI | Managed Network Services | virtual desktop

Managed Virtual Desktop

Delivers high performance, secure desktop computing and a greater user experience on any network via the Genisys Cloud Platform.

managed Microsoft 365 | M365 | managed services

Managed Microsoft 365

Our team will manage and support your day-to-day M365 requirements, allowing for a seamless secure working environment.

Desktop as a Service | DaaS | managed services | msp

Desktop as a Service

A comprehensive outsourcing solution, providing top-quality desktop management to fast responsive desktop support.

Ready to get started?

Your business can choose any combination of our services or get in contact with our team to create a tailored solution.