Supports clients with the management of their Microsoft 365 accounts
Support provided by our experienced Australian based IT team, who will look after all incidents, requests, monitor applications and conduct reports to ensure everything is working seamlessly. This includes tasks like adding and removing M365 users, changing licenses, and resetting passwords through to security or device management, backups.
Stay Connected
From Anywhere
Whether you’re working remotely or onsite, Microsoft 365 (M365) keeps your business connected with 99.9% up-time guaranteed. Allowing for easy collaboration with clients and partners via Microsoft teams and OneDrive.
Service
Flexibility
Integrate Microsoft 365 with Exchange infrastructure for even greater flexibility. Plus, Genisys has multiple support tiers available, so your business has the right plan to maximise their investments in Microsoft 365.
Maximise Team
Collaboration
Genisys Microsoft 365 service gives your organisation a comprehensive centralised platform. We will manage all the administration tasks and IT complexities, so your organisation has an easy to use and secure working platform.
Safety and
Security
We look after M365 licenses, quickly responds to requests or incidents, monitor applications and safeguards your data backups. Microsoft 365 is hosted in the cloud, your business will always have the latest version.
We have multiple support tiers available
We offer full Microsoft 365 deployment, migration and support activities as part of our fully managed Microsoft 365 service.
Applications Genisys can manage for your business, include but not limited to: Microsoft Exchange and Microsoft Outlook, Microsoft Word, Excel and PowerPoint, Microsoft Teams, PowerBI, SharePoint Online, OneDrive, Intune.
The Genisys Service Desk also supports all Microsoft Windows based printing and scanning (browser, application, native). This also includes multi-function-printer setup and support, local printer networking issues, and liaising with third party print vendor support.
Our Managed Microsoft 365 Solutions and Services include
Our customers trust what we have to say and deliver. If a product or service falls within our disciplines then we will make sure we deliver. Below are some of the jobs we have completed –
Our Popular Microsoft 365 Plans
Microsoft 365 Apps Business Standard
Includes:
Everything in Business Basic, plus:
- Desktop versions of Office apps with premium features
- Easily host webinars
- Attendee registration and reporting tools
- Manage customer appointments
Apps and Services
Every App in Business Basic, plus:
- Access (PC only)
- Publisher (PC only)
Microsoft 365 E3
Get best-in-class productivity apps combined with core security and compliance capabilities for your enterprise.
Includes
Word, Excel, PowerPoint, Outlook, OneNote, SharePoint, OneDrive, Teams, Stream and Windows 11.
With the following key features:
- Threat protection (Microsoft Advanced Threat Analytics, Microsoft Defender Antivirus and Device Guard)
- Information protection (Data loss Prevention for email and files, Windows Information Protection and BitLocker, Azure Information Protection P1)
- Security management (Microsoft Secure score, Microsoft Security and Compliance Center
Why choose Genisys as your MSP
Genisys is a Microsoft CSP (Cloud Service Partner – Direct Partner), which means as an organisation, we have invested in our own infrastructure and demonstrated our support and billing capabilities are up to Microsoft standards.
Furthermore, our experience team is made up of Service Desk Support Analysts, Systems Engineers and Solutions Architects. They’ve knowledge and skills to troubleshoot and resolve all Microsoft 365 end user products.
Other Services you may be interested in
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